b'using our experience to deliver successful solutions for them. Customers oftenA mission to stock the greatest product varietycome to us with photographs of products that they want us to identify which is when the experience of our team really comes to the fore.Technology has made the world a much smaller place, making it easier for people to locate products online at the press of a button, but there is no substitute for staff knowledge and experience, and personal customer service.Our mission is to stock the greatest variety of products and provide the best service, so that customers keep coming back to Hayley Group. Mark Fantom, Export Sales ManagerLooking to the future, both Mark Jones and Mark Fantom have no intention of resting on their laurels, as they seek to achieve ambitious targets and develop the trade and export division business for Hayley. Mark Jones is keen to continue growth within the UK re-sale sector by engaging with existing and new distributors to provide a greater range of products to them. With new product categories constantly emerging, he says there is still a huge opportunity for growth.Mark Fantom also has his sights on growth by identifying new distributors around the globe. Hayley is an authorised distributor for many well-known brands in the bearing, power transmission, fluid power, and lubricant sectors. But dueThe staff are at the core of Hayleys successto the increased difficulties that have come with supplying customers on the European mainland in recent years, Mark and his team have set their sights on actively increasing business done with customers in Australasia, the Americas, and Africa.Contact here: +44 121 550 2233 trade@hayley-group.co.uk www.hayley-group.co.ukStocking the best and most hard-to-find parts35'