A Breath of Fresh Air: SIS Celebrates One Year of Growth Customer service, strong supplier relationships and continued investment have helped SIS build an exciting first year in business. At SIS, the team are extremely proud of what they have achieved in their first year of business. Since opening their doors in July 2025, they have continued to grow their customer base, expand their stockholding and develop the team behind the business. Having spent many years working within the sealing and industrial distribution industry, they knew from the beginning that they wanted SIS to be a little different. They had seen areas where they felt things could be done better and wanted to create a business built around speed, knowledge, reliability and, most importantly, people. From the moment they receive a phone call, email or counter enquiry, the SIS experience begins. Customers are greeted by a friendly voice, but behind that voice is someone who not only wants to help but genuinely cares about finding the right solution. They understand how important a fast response can be, particularly when a customer is dealing with an urgent breakdown or production requirement. One of the things that has made them most proud during their first year is the feedback they received. Customers have described SIS as “a breath of fresh air”, while others have commented on their quick responses, friendly team and willingness to go the extra mile. Those comments mean a huge amount to SIS because that is exactly what they set out to achieve. Every order, whether large or small, receives the same attention. It is carefully processed, picked, checked, packed and despatched, with the whole team playing a part in making sure the customer receives the level of service they expect from themselves. What began as a team of just four people has now more than doubled, driven by increasing demand and a continually growing customer base. That growth is continuing, with a new team member having joined SIS in October to further strengthen their warehouse operation. Expanding the warehouse team will help them support increasing order volumes while maintaining the careful picking, checking, packing and despatch standards their customers have come to expect. Their reach has grown too. While they are proud to support customers throughout the UK, the SIS experience is increasingly travelling further afield, with a growing number of enquiries and orders coming from international customers. Their suppliers have also played an important part in the journey. Strong relationships with manufacturers and specialist suppliers, improved shipment schedules and their online stock and availability checking systems enabled them to respond to many enquiries quickly and continue improving lead times. SIS have also continued investing in their stockholding. The range covers sealing and retaining products alongside many more specialist requirements. Reaching their first anniversary was something the whole team deserved to celebrate. They swapped the warehouse and desks for an evening of good food, Members of the SIS team enjoying a one-year birthday cake 14
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