HIW Develops a New B2B Webshop Following Merger After a merger and a renewed focus on reliable supply, HIW is investing in a digital wholesale platform that puts control back in the buyer’s hands. For bearing and power transmission distributors, purchasing has traditionally meant phone calls, email chains and a fair amount of waiting. HIW, the international wholesale arm born from the merger with Sieland, has taken a different route: a dedicated B2B webshop (d2d.hiw.de) built specifically around how wholesalers actually buy. Built for how buyers really work Anyone who has sourced bearings across brands knows the real bottleneck isn’t the catalogue, it’s finding the right part fast. The new shop lets customers search by article number, EAN or cross- reference and get live results with stock and price side by side, so a single search across SKF, FAG and other brands takes seconds rather than several calls. Product comparisons, filterable by bore diameter, outer diameter, seal type and more, mean buyers can make sourcing decisions without leaving the page. For repeat and bulk orders, a quick-order function accepts a list of part numbers directly or via file upload, turning what used to be a manual, line-by-line task into a matter of minutes. Every customer sees their own agreed net pricing, and every order can be tagged with an internal cost centre, so procurement teams get the flexibility of self-service without losing financial oversight. Reliability you can see, not just promise Rebuilding trust in supply is not just about the sourcing, but also what happens after the order is placed. The platform gives every account full visibility into order history and shipping status, so customers always know where things stand, without needing to ask. Larger customers benefit from structured company accounts, where individual employees can be granted their own logins and purchasing permissions, and, where needed, spending limits with an internal approval step before an order goes out. It is a setup designed for organisations where more than one person places orders, but only one person needs to sign off on the invoice. Combined with free shipping in Germany on orders over €50, same-day dispatch for orders placed before 12pm, and a dedicated hotline for anything that needs a human, the goal is straightforward: make it easy to trust HIW with the next order, and the one after that. Contact here: +49 2932 480 97 0 inquiry@hiw.de www.d2d.hiw.de The HIW Team 22
View this content as a flipbook by clicking here.