Sunco Industries Yuki Kariya Miki Hiraoka Tomokazu Takada Nono Kobayashi Why does ‘Japanese quality’ mean more than just the product? What must companies strengthen? The future opened by Japanese fasteners Murakami: Nippon Fastener’s quality assurance begins with the raw material. Its origins as a wire manufacturer and longstanding relationships with steel producers support strict control from the material stage onwards. Takada and Hiraoka: Sunco handles around two million SKUs, centred on JIS fasteners, and offers overseas buyers small quantities, broad choice and rapid delivery. Its Higashiosaka logistics centre is particularly valuable when customers urgently need products that are difficult to source locally. Hashimoto and Kariya: Japanese fasteners are widely trusted overseas, but quality is not limited to manufacturing. QP Fastening Works combines reliable products with fast, attentive responses to Murakami: The strongest opportunities may lie in high-specification sectors. A Chinese machine-tool customer explained that cheaper bolts would have little effect on the total cost of its equipment, so it preferred to pay slightly more for dependable Japanese products. This illustrates why quality can outweigh price in demanding applications. Hashimoto: Overseas business should not depend on one specialist department. Unytite wants to communicate its added value more clearly and build a company- wide structure in which every employee can respond with consistent speed and quality. Kariya: More direct exposure to overseas markets is essential. Companies need first-hand knowledge of trends and customer requirements, along with begin construction of a new automated factory in October 2027, with the aim of improving competitiveness and building a manufacturing system customers actively choose. Murakami: Excellent products cannot succeed overseas if buyers cannot find or understand them. Nippon Fastener is prioritising branding, external communication, online visibility and search performance alongside continued product development. Takada and Hiraoka: Sunco is creating clearer import and export standards as sales and purchasing teams become more involved. It will also broaden its product range, strengthen multilingual online communication and continue improving the delivery of JIS fasteners worldwide. Taniguchi: Because threaded rods are difficult to differentiate and overseas manufacturers often have greater scale, Nakaumi relies on its culture of experimentation and willingness to pursue new ideas: “That sounds interesting, let’s try it.” Shiba: Kishu Fastener plans to take its domestic strengths abroad, including integrated production from wire drawing and heading through to plating and packaging, combined with high service standards. enquiries. This level of service, consistency and care is viewed as a competitive advantage as much as the product specification itself. Taniguchi: In the threaded rod market, repeated price reductions can quickly become unsustainable. Nakaumi deliberately shifted one customer discussion from price to product performance. The customer concluded that the products could not be substituted and continued purchasing, eventually placing large-volume orders. personal relationships built beyond formal meetings through meals and regular contact. Taniguchi: Rapid growth has concentrated knowledge in a small number of employees. Nakaumi therefore needs stronger internal education, information sharing and systems that reduce dependence on individuals. Shiba: Labour shortages and cost pressure make automation increasingly important. Kishu Fastener plans to SOCKET BOY Magazine Writer The well-loved Sunco mascot, SOCKET BOY 27
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