AMC: It’s Good to Talk And just as important to listen! We get to know the team at Albion Motion Company, and they talk us through the importance of having a good chat with each other. Here at Albion Motion Company, we understand that there is more to servicing the trade than just quoting, booking out, and delivering stock. Of course, these are the fundamental elements to fulfilling customer needs, but we always try and offer a personal service going the extra mile whenever we can. Whilst the modern world focuses heavily on emails, texts, and social media, which are all extremely useful and efficient tools of the trade, we also value the importance of picking up the phone, talking to each other, and building relationships with our customers. So much can be learnt from taking the time to getting to know each other. It is important to know; what makes people tick, what is important to them, and what they enjoy doing away from the workplace? In such a fast-paced industry, taking a moment to have a chat and rest your eyes from constant screen use can make us all happier and more efficient! We also believe that when something does go wrong, it is how you put the problem right that is important. It’s easy to hide behind a keyboard or bury your head in the sand. What people really want when things don’t go exactly to plan is communication. Even in the most well-oiled work environment things we haven’t planned for happen, often out of our control. But picking up the phone and letting people know gives us all chance to start working on how we put it right. As a result, so many of our customers have become friends. We appreciate each and every one of them, and of course their support, loyalty, and business. Here are few of the things that make the team at AMC tick: • Football clubs supported by the AMC team; West Bromwich ALBION (of course!) Aston Villa, Leeds, and Wolverhampton Wanderers. We also have a Worcester Warriors Rugby supporter • Smooth Radio and singing along • Lots of tea, biscuits, and Krispy Kreme doughnuts • The odd Peroni and glass of wine! And not forgetting... playing the double bass, Lego, paddle boarding, gaming, cycling, running, golf, content creation, bird watching, festivals, Formula 1 and rally/motorsport; we can’t wait to hear all of yours! In May this year, we recognised Mental Health Awareness Week, and the team honoured this by sharing a powerful message with online followers and customers. Even small actions can help us feel hopeful and less powerless. And while our individual actions matter, when we come together we are even more powerful. Taking this ethos on board here at AMC, we recognise that sometimes the smallest things can make the biggest difference, whether it’s a cup of tea, a slice of cake, sharing a joke, taking a moment to talk, or simply checking in on one another. We spend a large part of our lives in the workplace, so creating an environment where people feel supported, valued, and listened to is incredibly important to us. Looking after each other matters. Contact here: +44 121 296 8877 sales@albionmotion.co.uk www.albionmotion.co.uk The team at Albion Motion Company in the UK More than just tea and doughnuts, AMC take a moment to stop and talk 25
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